You will need to ensure that your return arrives back with us within 14 days of your package arriving. If it arrives out of this time it will be returned and not accepted for an exchange/refund. No exceptions.
Please post the item to;
Ivy and Stone
Level 4, The Icehouse
125 St Georges Bay Road
It is recommended to track the package as Ivy and Stone is not liable for any package that goes missing before it arrives.